Draft terms
Terms & Conditions
How the information on IndiaVisa.com.sg is meant to be used, and what may change when online applications open. This is a draft pending approval.
Today
The website provides general information about three India e-Visa categories. Online applications and payments are not available, so no paid service is being offered.
When online applications open
Terms for applications and payments will be written, reviewed and approved first. The owner-approved cancellation and refund rules are summarised below and set out in the Refund Policy; the remaining terms are still in draft.
Draft. Draft pending business and legal approval. This page is not final, is not production-ready and is not indexed by search engines. Unconfirmed provisions are gathered in the owner approval checklist at the bottom of the page.
1.Introduction and Scope
These terms describe how the content of IndiaVisa.com.sg is meant to be used. They apply to the pages of this website, which present India Tourist, Business and Medical e-Visa information and preparation guidance.
How to read this draft
TodayThe terms are split into what applies to the website today and what may apply once online applications become available. Anything described as a future arrangement is a proposal and has no effect until the owner approves it and this page stops being a draft.
2.Description of Services
What the website provides
TodayThe website currently offers information only:
- descriptions of the three visa categories and the kinds of trips each is generally associated with;
- document and preparation guidance for each category;
- answers to common questions and general travel information.
The three categories covered
Tourist e-Visa
For trips taken as a holiday, to see the sights or simply for leisure.
Business e-Visa
For visits made for work, such as meetings, trade or other professional reasons.
Medical e-Visa
For travel to receive treatment, attend a hospital consultation or have follow-up care.
Applications and companions
TodayAn online application service is coming soon. It is not available yet, and the Apply buttons on the website are disabled.
Accompanying a patient may need a different visa category. That point is given for information only, and it is not a fourth category on this website.
3.Eligibility Requirements
This website does not assess or confirm whether any person is eligible. The list of countries on the homepage is there for orientation only, and eligibility depends on current conditions.
Requirements can change. Please review the information relevant to your circumstances before relying on it.
The website's published guidance also states that a passport must have at least 6 months of validity remaining.
When applications open
Proposed, pending approvalAny eligibility conditions that the service itself applies have not been defined. They will be set out here only after the owner confirms them.
4.Customer Responsibilities
What the website's guidance asks of visitors
TodayThe preparation guidance on the website recommends that visitors:
- enter names, dates of birth and passport details exactly as printed in the passport;
- describe the purpose of a trip in plain, truthful terms and keep that description consistent;
- make sure travel dates agree with real plans and with any related documents;
- use an email address and phone number that they check regularly;
- keep supporting documents clear, legible and organised; and
- review all information once more before submitting anything.
When applications open
Proposed, pending approvalWhich of these become binding obligations, and what follows if information is wrong, has not been decided. The owner will confirm the wording before applications open.
5.Payment Terms
No payment can be made through the website at the moment, and this draft sets no payment conditions.
When payments are introduced
Proposed, pending approvalPayment terms, accepted methods and any related conditions will be written and approved before the website takes a payment. They will appear in this section.
Cancellation fees and refunds are covered in the next section.
6.Cancellations and Refunds
No payment can be made through the website at the moment, so no cancellation fee or refund currently applies.
Refund rules
Owner-approvedThe Refund Policy states when a cancellation fee applies and when a refund is available. In summary:
- Before submission for approval: if an application has not yet been submitted for approval, a cancellation fee of USD 50 applies per application.
- After submission for approval: once an application has been submitted for approval, no refund is available.
- e-Visa rejection: no refund is available when an e-Visa application is rejected by the relevant immigration authority.
- Technical issues: no refund is available for delays caused by technical problems, system errors or website maintenance affecting the immigration authority's website.
- Unused e-Visa: no refund is available when an applicant chooses not to use an e-Visa after the service has been performed.
- Refund processing: eligible refunds are processed within 15 business days. If a refund has not been received after 15 business days, customers may contact info@indiavisa.com.sg to request a status update.
7.Application Handling
No application can be started, submitted or tracked through the website. The pages are for reading and preparation.
When applications open
Proposed, pending approvalHow an application would be received, reviewed or corrected has not been defined. Cancellation and refunds are covered by the Refund Policy. This section will describe each stage, without promising any timing, once the service is built.
8.Visa Approval Decisions
The website does not guarantee approval or any particular outcome.
When applications open
Proposed, pending approvalThe outcome of any future application cannot be guaranteed. How the service would respond to a request for more information is not yet defined.
Under the Refund Policy, no refund is available when an e-Visa application is rejected by the relevant immigration authority.
9.Limitations of Liability
The information is general and may be out of date, because conditions change. Visitors should confirm current details before relying on it for a decision such as booking travel.
No limits or exclusions of liability have been written yet. Those provisions need legal drafting and are not stated here.
10.Changes to Terms
This is a working draft and will be revised before it is published. The approved version will carry its own effective date, and any later change will be dated in the same way.
11.Contact Information
For questions about these terms, contact IndiaVisa.com.sg:
Email: info@indiavisa.com.sg
Phone: +65 8867 0346
Address: 1 Fullerton Road, #02-01, One Fullerton, Singapore 049213
Owner approval checklist
These provisions are unconfirmed and are not stated as terms. The owner, with legal advice, must settle them before this page is published.
Business identity
- Legal name and registered address of the operator.
Service conditions
- Any eligibility conditions applied by the service itself.
- Binding customer obligations and the result of providing wrong information.
- Application stages and corrections (cancellation and refunds follow the Refund Policy).
- Response to a request for more information.
Payments
- Payment terms and accepted methods, once payments are planned. Cancellation fees and refunds follow the owner-approved Refund Policy.
Legal
- Limits and exclusions of liability.
- Governing law and where disputes would be heard.
- Intellectual-property and acceptable-use terms, including photo credits.
- Effective date and version history.